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UK Land Line Tariffs Guide

Disadvantages

  • Access Codes. Unless your new service provider provides you with a new direct phone line (normally only provided for users with a very high volume of calls) you will need to access a new network by dialing an access code before each call. Normally the service provider will you with a "dialler" that connects to each wall socket you have and will do this automatically for you.
  • Another Phone Bill. Your new service provider will bill you separately for call charges. You still have to pay for rental of the lines themselves to BT on a separate bill. Some phone companies offer pre-pay accounts, where callers use a credit card to pay for charges. This is not recommended for the office environment. Of course, this creates more work for the business, but this can be overcome by using Direct Debit or pre-paid accounts.
  • Quality Of Service. The transmission quality of the larger networks is comparable to that of BT. Smaller networks and resellers, particularly those tariffs are dramatically lower than the larger networks, may suffer in quality. This can be a real problem, as BT tends to offer a very high level of service, and losing this can be a real blow to businesses.
 


Thursday, November 20, 2008


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