Things To Watch Out For
- High Compression Ratios. Many resellers
use high compression ratios to boost the call volume
through the lines they lease from network providers.
This enables them to offer lower call tariffs, but
also causes the quality of transmission to drop. Businesses
should not use resellers that use compression ratios
higher than 4:1. If a reseller offers an extremely
low tariff (e.g., 3 pence per minute to the US), they
are likely using very high compression ratios.
- Minimum Spend & Additional fees.
For smaller accounts, a provider may charge a small
fee (normally £5 per quarter), which can erase
many of your savings on call charges. A few phone
companies also charge for itemised billing or for
direct debits.
- Billing Units. Most phone calls
are very short. Getting billing by the second instead
of by the minute will save you a significant amount
of money.
- Minimum Charge Per Call. As with
BT, every call you make is subject to a minimum charge.
Other companies may charge a higher price for this,
and as most calls tend to be quite short, this could
really inflate the phone bill, so find out in advance.
- Get A Service Level Guarantee.
You need to make sure that any faults are repaired
quickly, because a business without telecommunications
is not much of a business in today’s world.
Ask the questions, make sure you have a dedicated
representative, and find out how quickly they expect
to fix any problems before they occur.
- Check The Cancellation Notice Period.
Always check the contract for the cancellation notice
period. In most cases this should be fairly short,
but it is something to watch out for, as you may end
up wanting to go back to your old provider, and of
course, the company may do everything to keep you
with them.
Also check out our Disadvantages
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Land
Line Phone Tariffs Guide
